How can we help?
Answers about Niyat, your membership and your account.
Getting started
What Niyat does, what's free, and first setup.
4 articlesMembership and billing
Trials, charges, cancelling, refunds and scholarships.
7 articlesAccount and sign-in
Sign-in codes, unlocking, more than one phone.
4 articlesPrayer
Prayer times, Asr, the Fajr alarm and the qibla.
3 articlesQur'an
Reading, recitation audio and reading together.
2 articlesLocks and widgets
Ayah Lock, Salah Lock and home screen widgets.
2 articlesAsk
How Ask answers and where its sources come from.
1 articlePrivacy and troubleshooting
Your data, deleting your account, reporting a bug.
4 articlesPopular questions
- I paid but the app isn't unlockedSign in with the email you paid with, or use Restore purchases for app store purchases.
- How to cancel your membershipCancel where you paid: Apple, Google Play, or niyatapp.com. Deleting the app does not cancel.
- Can I get a refund?Apple and Google decide refunds for app purchases. Website purchases have a 30-day guarantee.
- My prayer times look wrongUsually the location, calculation method or Asr setting doesn't match your mosque.
- I didn't get my 6-digit codeThe code usually arrives within a minute. Check spam and search for "Niyat".
- Can't afford Niyat? Scholarships and lower pricesChoose a lower yearly price or request a free scholarship. No proof of income needed.
Still need help?
Email support@niyatapp.com. Tell us the email or store account you use with Niyat, and a person will reply. In the app, open your Profile, then Support.